Empress Retail Collins

Fast Shipping and Professional Packing

We offer a broad range of shipping options due to our long-running partnerships with UPS, FedEx and DHL. Our warehouse staff is highly skilled and will pack your goods in accordance to our exact and precise specifications. Your products will go through an exhaustive inspection and securely secured prior to being delivered. Every day, we deliver to thousands of customers across multiple countries. This is a sign of our determination to becoming the largest online retailer on earth. The warehouses and centers for distribution are situated in Europe and the USA.

Please note that orders with multiple items are processed according to the item.

We will carefully examine all items before sending. The majority of orders are delivered within 48 hours. Delivery time ranges between 3-7 days.

Returns

The stock market is always changing. It's not completely managed by us, since we are involved with multiple entities, including the factory and our storage. The stock can change at any moment. Be aware that it is possible that your order will be out of stock after you have made the order.

Our policy runs for 30 days. Unfortunately, if thirty days have passed after you bought your item, we cannot provide a refund or exchange.

To be eligible for a refund the product must be unopened and in the same state that you received it. You must have the item in its original packaging.